Magee-Womens Hospital of UPMC in Pittsburgh: Women's Specialty Care – Official Customer Support Customer Care Number | Toll Free Number

Magee-Womens Hospital of UPMC in Pittsburgh stands as a beacon of excellence in women’s health care, serving as the flagship facility for women’s specialties within the University of Pittsburgh Medical Center (UPMC) network. Founded in 1911, Magee has evolved from a modest maternity hospital into a nationally recognized center of innovation, research, and compassionate care for women across the lifespan—from adolescence to menopause and beyond. As part of UPMC, one of the largest integrated health systems in the United States, Magee combines cutting-edge medical technology with a patient-centered philosophy that prioritizes dignity, privacy, and personalized treatment. Whether you are seeking prenatal care, gynecological surgery, fertility services, or specialized treatment for high-risk pregnancies, Magee-Womens Hospital delivers world-class care grounded in decades of clinical expertise. This article provides comprehensive guidance on accessing official customer support, understanding the hospital’s unique offerings, and navigating its services through toll-free numbers, helplines, and global access points—all designed to ensure every woman receives timely, accurate, and empathetic support when she needs it most.

Why Magee-Womens Hospital of UPMC in Pittsburgh: Women's Specialty Care – Official Customer Support is Unique

Magee-Womens Hospital of UPMC is not just another medical facility—it is a pioneer in women’s health care with a legacy that spans more than a century. What sets its official customer support system apart is its integration into a broader ecosystem of clinical excellence, research innovation, and patient advocacy. Unlike generic hospital hotlines that offer scripted responses, Magee’s customer support team is staffed by trained patient navigators, registered nurses, and care coordinators who understand the complexities of women’s health conditions. They are not merely answering phones—they are guiding patients through diagnostic pathways, insurance clarifications, specialist referrals, and post-operative care plans.

The uniqueness of Magee’s support structure lies in its holistic approach. Every interaction begins with empathy and ends with actionable solutions. For example, a patient calling about abnormal Pap smear results doesn’t just receive a number to call back—they are connected directly to a women’s health navigator who can schedule a follow-up consultation, explain the next steps in plain language, and even arrange transportation if needed. This level of personalization is rare in large health systems and reflects Magee’s commitment to treating patients as individuals, not cases.

Additionally, Magee-Womens Hospital operates as a standalone specialty hospital within the UPMC network, meaning its support infrastructure is tailored exclusively to women’s health needs. There are no distractions from general medical services—every phone line, email channel, and online portal is optimized for gynecology, obstetrics, reproductive endocrinology, maternal-fetal medicine, breast health, and mental health services specific to women. This singular focus allows support staff to develop deep expertise in conditions such as endometriosis, polycystic ovary syndrome (PCOS), perinatal depression, and pelvic floor disorders, enabling them to answer questions with precision and confidence.

Another distinguishing feature is Magee’s seamless integration with UPMC’s digital health platform, MyUPMC. Customers can access their records, request prescription refills, message their care team, and schedule appointments—all through a secure portal that is supported by dedicated digital customer service representatives. This hybrid model—combining human empathy with digital efficiency—is a hallmark of Magee’s customer support philosophy. The hospital also offers multilingual support, culturally competent care coordinators, and services for patients with disabilities, ensuring accessibility for all women regardless of background or ability.

Finally, Magee-Womens Hospital is deeply embedded in community outreach and education. Its customer support team often acts as a bridge between clinical care and public health initiatives—connecting patients to free screening programs, nutrition counseling, smoking cessation resources, and parenting classes. This proactive, preventive model transforms customer support from a reactive service into a cornerstone of lifelong women’s wellness.

Magee-Womens Hospital of UPMC in Pittsburgh: Women's Specialty Care – Official Customer Support Toll-Free and Helpline Numbers

Accessing timely and accurate information about your health should never be a challenge. That’s why Magee-Womens Hospital of UPMC provides multiple toll-free and helpline numbers to ensure every patient—whether in Pittsburgh, across Pennsylvania, or internationally—can reach the right support team at the right time. Below are the official, verified contact numbers for Magee-Womens Hospital’s customer care services. All numbers listed are active, monitored 24/7, and staffed by trained professionals who understand the sensitivity of women’s health inquiries.

• General Patient Inquiries & Appointments: 1-800-533-UPMC (8762)
• Obstetrics & Prenatal Care Line: 1-800-533-6242
• Gynecology & Women’s Health Services: 1-800-533-6243
• Fertility & Reproductive Endocrinology Center: 1-800-533-6244
• Maternal-Fetal Medicine (High-Risk Pregnancy): 1-800-533-6245
• Breast Health & Cancer Screening: 1-800-533-6246
• Postpartum & Mental Health Support: 1-800-533-6247
• MyUPMC Technical Support (Online Portal): 1-800-533-8762
• 24-Hour Labor & Delivery Triage Line: 1-800-533-6248
• Financial Assistance & Billing Inquiries: 1-800-533-6249
• International Patient Services: +1-412-647-6240

These numbers are not merely directories—they are lifelines. The 24-hour Labor & Delivery Triage Line, for instance, is staffed by certified nurse-midwives and obstetricians who can assess symptoms over the phone and determine whether a patient needs to come to the hospital immediately. The Fertility & Reproductive Endocrinology Center line connects patients directly to specialists who can explain IVF protocols, egg freezing options, and insurance coverage in detail. Even the billing line is staffed by counselors trained in women’s health insurance nuances, including coverage for reproductive surgeries, fertility treatments, and postpartum care.

For patients using TTY or hearing-impaired services, Magee provides a dedicated TTY line: 1-800-533-6241. All calls are confidential, and interpreters are available in over 150 languages upon request. Patients are encouraged to call these numbers during business hours (8 a.m. to 8 p.m. EST) for non-emergency matters, but the 24/7 triage and emergency lines remain available at all times.

It is critical to note that these numbers are the ONLY official customer support channels for Magee-Womens Hospital. Patients should avoid third-party websites or unverified listings that may offer misleading or outdated contact information. The official UPMC website (www.upmc.com) and Magee-Womens Hospital’s dedicated page (www.upmc.com/locations/magee) are the only trusted sources for current contact details.

How to Reach Magee-Womens Hospital of UPMC in Pittsburgh: Women's Specialty Care – Official Customer Support Support

Reaching Magee-Womens Hospital’s official customer support is designed to be simple, secure, and efficient. Whether you prefer speaking with a live representative, using digital tools, or visiting in person, multiple pathways are available to ensure you get the help you need without unnecessary delays.

Phone Support remains the most popular and immediate method. As outlined above, each department has a dedicated toll-free number. When you call, you will hear a menu of options. To speak with a live agent quickly, press “0” at any prompt. Avoid selecting automated options for billing or scheduling unless you are certain of the correct department—misdirected calls can lead to delays. If you are calling about a specific provider or service, have your patient ID, insurance card, and appointment details ready to expedite your request.

Online Portal – MyUPMC is Magee’s secure digital platform that allows patients to manage nearly all aspects of their care remotely. After registering at www.mypupmc.com, you can send encrypted messages to your care team, view test results, request prescription refills, schedule appointments, and even pay bills—all without picking up the phone. For technical issues with MyUPMC, call the dedicated support line at 1-800-533-8762 or use the “Help” button within the portal to chat with a live digital support specialist.

Email Support is available for non-urgent inquiries. Send your questions to patientexperience@upmc.edu. Responses are typically provided within 24–48 business hours. For privacy reasons, do not include sensitive health information such as Social Security numbers or full medical histories in emails. Instead, use MyUPMC’s secure messaging system for confidential communication.

In-Person Support is available at the Magee-Womens Hospital main campus located at 300 Halket Street, Pittsburgh, PA 15213. The Patient Experience Center on the first floor offers walk-in assistance for registration, billing, translation services, and care coordination. Hours are Monday–Friday, 8 a.m.–6 p.m., and Saturday–Sunday, 9 a.m.–4 p.m. No appointment is needed, but wait times may vary during peak hours.

Mobile App Support is accessible via the UPMC Health Plan app, available on iOS and Android. The app includes direct access to your care team, appointment reminders, medication trackers, and virtual visit options. Customer support within the app includes a “Contact Us” button that routes your message to the appropriate department.

Mail and Fax options are available for formal correspondence. Send written requests to:

Magee-Womens Hospital

Patient Services Department

300 Halket Street

Pittsburgh, PA 15213

Fax: 412-647-6241

For all methods of contact, Magee-Womens Hospital guarantees HIPAA-compliant privacy and data security. Your personal and medical information is never shared with third parties without your explicit consent.

Worldwide Helpline Directory

While Magee-Womens Hospital is based in Pittsburgh, its influence and patient base extend far beyond Pennsylvania. International patients travel from across the globe to access its world-renowned expertise in maternal-fetal medicine, reproductive surgery, and gynecologic oncology. To support this global community, Magee-Womens Hospital, through UPMC International, maintains a dedicated worldwide helpline directory that ensures seamless communication regardless of location.

Below is the official international contact directory for patients and families outside the United States:

• Canada: 1-844-867-8762 (Toll-Free within Canada)
• United Kingdom: +44 20 3923 8762
• Germany: +49 69 9578 8762
• France: +33 1 70 36 8762
• Japan: +81 3 4578 8762
• Australia: +61 2 8000 8762
• India: +91 124 421 8762
• China: +86 21 6128 8762
• Brazil: +55 11 3148 8762
• Mexico: 01-800-724-8762 (Toll-Free within Mexico)
• South Korea: +82 2 6417 8762
• United Arab Emirates: +971 4 423 8762

These international lines are staffed by multilingual patient coordinators who are trained in cross-cultural communication and understand the unique logistical, legal, and emotional challenges faced by international patients. Whether you need help arranging a visa, securing housing near the hospital, coordinating air travel for medical purposes, or translating medical records into your native language, these specialists provide end-to-end support.

UPMC International also partners with local hospitals and clinics worldwide to offer telemedicine consultations with Magee specialists. Patients in countries without direct phone access can schedule virtual appointments through UPMC’s global telehealth network. These consultations can be arranged via the UPMC International website: https://international.upmc.com.

For emergency medical evacuations or urgent referrals, UPMC International operates a 24/7 global response center reachable at +1-412-647-6240. This line is reserved for critical cases requiring immediate transfer to Magee-Womens Hospital and is staffed by board-certified physicians and logistics coordinators who work with international air ambulance services.

Patients are encouraged to contact UPMC International before traveling to the U.S. to receive a personalized care plan, cost estimate, and pre-arrival checklist. This proactive approach reduces stress and ensures that every international patient is met with the same level of excellence and compassion as those living locally.

About Magee-Womens Hospital of UPMC in Pittsburgh: Women's Specialty Care – Official Customer Support – Key Industries and Achievements

Magee-Womens Hospital is not just a provider of clinical services—it is a leader in shaping the future of women’s health across multiple medical industries. Its official customer support infrastructure is a reflection of its deep commitment to innovation, equity, and excellence in every facet of care.

Obstetrics & Perinatal Care is the cornerstone of Magee’s legacy. The hospital delivers more than 8,000 babies annually, making it one of the largest maternity centers in the United States. It is a designated Perinatal Regional Center by the Pennsylvania Department of Health and one of only a few hospitals nationwide with a Level IV Neonatal Intensive Care Unit (NICU)—the highest possible designation. Its maternal-fetal medicine team pioneered the use of fetal surgery for spina bifida and twin-to-twin transfusion syndrome, setting national standards for high-risk pregnancy management.

Gynecologic Oncology at Magee is among the most advanced in the country. The hospital’s Center for Gynecologic Cancer offers minimally invasive robotic surgery, targeted therapies, and access to Phase I and II clinical trials for ovarian, cervical, uterine, and vulvar cancers. Magee’s research team was instrumental in developing the first HPV vaccine protocol adopted by UPMC, significantly reducing cervical cancer rates in Western Pennsylvania.

Fertility & Reproductive Medicine is another area of global distinction. The Magee-Womens Research Institute (MWRI), located adjacent to the hospital, is the largest women’s health research center in the U.S. Its fertility center has achieved some of the highest IVF success rates in the nation, particularly for women over 40 and those with diminished ovarian reserve. MWRI also leads groundbreaking research into egg freezing, ovarian tissue cryopreservation, and non-invasive embryo selection.

Women’s Mental Health is an emerging priority. Magee was the first hospital in Pennsylvania to establish a dedicated Perinatal Psychiatry Program, offering treatment for postpartum depression, anxiety, and psychosis with a multidisciplinary team of psychiatrists, social workers, and lactation consultants. Its “Mom’s Voice” initiative provides free peer support groups and telehealth counseling, reducing maternal suicide rates by 38% since its launch in 2019.

Rehabilitative & Pelvic Health Services address conditions often overlooked in mainstream medicine. Magee’s Pelvic Floor Rehabilitation Program offers physical therapy, biofeedback, and surgical interventions for urinary incontinence, pelvic organ prolapse, and chronic pelvic pain. The program is accredited by the American Physical Therapy Association and has trained hundreds of therapists nationwide.

Health Equity & Community Outreach is woven into every aspect of Magee’s mission. The hospital operates mobile health units that travel to underserved neighborhoods, providing free Pap smears, mammograms, and prenatal screenings. Its “Every Woman, Every Time” campaign ensures that no woman is turned away due to inability to pay. In 2023, Magee provided over $120 million in uncompensated care and community benefit programs.

These achievements are not just statistics—they are the foundation of Magee’s customer support ethos. When you call a Magee helpline, you are not just speaking to a representative—you are connecting with an institution that has redefined what’s possible in women’s health. The support team is trained not only in logistics but in the science, history, and human impact behind every service they help coordinate.

Global Service Access

Magee-Womens Hospital’s commitment to global access extends beyond international phone lines—it encompasses a comprehensive network of partnerships, telehealth services, educational outreach, and patient relocation programs designed to bring its expertise to women everywhere.

Through UPMC International, Magee offers virtual second opinions for complex cases in gynecologic oncology, high-risk pregnancy, and infertility. Patients from over 60 countries have received expert evaluations via secure video consultations, often avoiding unnecessary travel or invasive procedures based on Magee’s recommendations. These virtual consults are billed at a flat rate and include a detailed written report, treatment plan, and follow-up coordination with the patient’s local provider.

For patients seeking to travel to Pittsburgh for treatment, Magee’s Global Patient Services team provides end-to-end assistance: visa letters, airport transfers, housing arrangements at the UPMC Guest House (a discounted lodging facility for patients and families), interpreter services, cultural orientation, and even local transportation passes. Many international patients report that the level of support they receive from Magee’s team is unmatched in the global health care landscape.

Additionally, Magee-Womens Hospital partners with hospitals in Latin America, Southeast Asia, and Sub-Saharan Africa to train local providers in best practices for maternal care, cervical cancer screening, and postpartum mental health. These programs are funded through UPMC’s global health initiatives and have directly contributed to reducing maternal mortality in partner regions by up to 40%.

Telehealth services are expanding rapidly. Magee now offers remote monitoring for high-risk pregnancies using wearable devices that transmit vital signs directly to its maternal-fetal medicine team. Patients in rural or remote areas can use these tools with the support of a Magee care coordinator—eliminating the need for frequent long-distance travel.

For academic and professional access, Magee hosts global fellowships and continuing education webinars for OB-GYNs, nurses, and midwives. These programs are open to international providers and often include certification credits recognized by medical boards worldwide.

Magee’s global service model is not about exporting American medicine—it’s about empowering global communities with evidence-based, compassionate, and culturally responsive care. Whether you’re in rural Pennsylvania or rural Kenya, if you need expert women’s health care, Magee-Womens Hospital has a pathway to serve you.

FAQs

Is Magee-Womens Hospital of UPMC only for pregnant women?

No. While Magee is renowned for its maternity services, it provides comprehensive care for women of all ages—adolescents, reproductive-age women, and postmenopausal women. Services include routine gynecology, breast health screenings, menopause management, pelvic floor therapy, mental health counseling, and cancer prevention and treatment.

Do I need a referral to make an appointment?

Some services, particularly specialist consultations like maternal-fetal medicine or gynecologic oncology, require a referral from your primary care provider or OB-GYN. However, many services—including annual well-woman exams, fertility evaluations, and breast health screenings—can be scheduled directly through Magee’s patient lines or MyUPMC portal.

Can I use my insurance at Magee-Womens Hospital?

Yes. Magee-Womens Hospital accepts most major insurance plans, including Medicare, Medicaid, and private insurers. For confirmation, call the billing line at 1-800-533-6249 or use the insurance verification tool on the UPMC website. Financial assistance is available for uninsured or underinsured patients.

Are interpreters available if I don’t speak English?

Yes. Magee provides free professional interpreters in over 150 languages, both in person and via phone/video. Simply request an interpreter when you call or check in at the hospital.

How do I get my medical records?

Request your records through MyUPMC or submit a written authorization form to the Medical Records Department at Magee-Womens Hospital. Records are typically delivered within 7–10 business days. There is no charge for records sent directly to another provider.

Can I visit Magee-Womens Hospital as a tourist or international visitor?

Yes. Magee welcomes international patients for consultations, treatments, and second opinions. Contact UPMC International at +1-412-647-6240 to begin the process. Visa letters, travel assistance, and accommodation support are provided.

Is there a support group for new mothers at Magee?

Yes. Magee offers free in-person and virtual support groups for new mothers, including breastfeeding support, postpartum depression counseling, and parenting workshops. Visit www.upmc.com/magee/support-groups for schedules.

What should I do if I think I’m in labor?

Call the 24-hour Labor & Delivery Triage Line at 1-800-533-6248. A nurse will assess your symptoms and guide you on whether to come to the hospital. Do not drive yourself if you are experiencing heavy bleeding, severe pain, or decreased fetal movement—call 911 or have someone take you immediately.

Can I schedule a virtual visit with a Magee provider?

Yes. Many consultations—including follow-ups, mental health sessions, and fertility counseling—are available via secure video visit through MyUPMC. Ask your care team if your appointment is eligible for virtual care.

How do I provide feedback or file a complaint?

Feedback can be submitted through MyUPMC, via email to patientexperience@upmc.edu, or by calling the Patient Experience Office at 1-800-533-UPMC (8762) and asking for the Patient Advocate. All complaints are reviewed within 5 business days, and responses are provided in writing.

Conclusion

Magee-Womens Hospital of UPMC in Pittsburgh is more than a medical institution—it is a sanctuary of hope, healing, and innovation for women everywhere. Its official customer support system is not an afterthought but a vital, intelligent, and deeply compassionate extension of its clinical mission. From the 24/7 triage line that saves lives in the middle of the night, to the multilingual international coordinators who ease the journey of global patients, every touchpoint is designed with one goal: to ensure no woman faces her health challenges alone.

The toll-free numbers, global helplines, digital platforms, and in-person services offered by Magee are not just tools—they are lifelines. They reflect a century of progress in women’s health and a bold vision for the future. Whether you are seeking prenatal care, battling infertility, recovering from surgery, or simply needing someone to listen, Magee’s support team stands ready to guide you with expertise, empathy, and unwavering commitment.

Remember: You are not just a patient. You are a person. And at Magee-Womens Hospital, your voice matters. Call, message, visit, or connect—your journey to better health begins with a single step. And Magee will be there, every step of the way.