DXC Technology in Tysons: IT Services & Consulting – Official Customer Support Customer Care Number | Toll Free Number

DXC Technology, headquartered in Tysons, Virginia, stands as one of the world’s leading IT services and consulting firms, serving enterprises across industries with end-to-end digital transformation, cloud migration, cybersecurity, and managed services. As a Fortune 500 company formed from the merger of Hewlett Packard Enterprise’s Enterprise Services and Computer Sciences Corporation (CSC) in 2017, DXC Technology has rapidly grown into a global powerhouse, delivering innovation at scale. With its U.S. headquarters located in Tysons—a major business hub just outside Washington, D.C.—DXC leverages its strategic location to serve government agencies, Fortune 1000 corporations, and public sector clients with precision, security, and scalability. Whether you’re a client seeking technical support, a partner looking for collaboration, or a customer needing immediate assistance, knowing the official DXC Technology customer support channels is critical. This comprehensive guide provides everything you need to know about DXC Technology in Tysons: its services, unique value proposition, official customer support numbers, global access points, industry achievements, and how to connect with their dedicated support teams around the clock.

Why DXC Technology in Tysons: IT Services & Consulting – Official Customer Support is Unique

DXC Technology’s distinction in the global IT services landscape stems from its rare combination of scale, domain expertise, and client-centric innovation. Unlike many IT vendors that offer generic outsourcing solutions, DXC integrates deep industry knowledge with cutting-edge technology to deliver tailored outcomes. Located in Tysons, Virginia, the company’s headquarters acts as the nerve center for its North American operations and serves as a strategic bridge between U.S. federal agencies, enterprise clients, and global delivery centers.

What sets DXC apart is its “Client First” philosophy, embedded in every layer of its service delivery. The company operates under a hybrid model that blends human expertise with AI-driven automation, ensuring that clients receive not just reactive support but proactive insights. For instance, DXC’s proprietary platform, DXC Cobalt, enables real-time monitoring of IT environments, predictive issue resolution, and automated workflows—reducing downtime by up to 40% for enterprise clients.

Another unique aspect is DXC’s commitment to security and compliance, especially critical for clients in regulated industries like healthcare, finance, and government. As a trusted partner to the U.S. Department of Defense, NASA, and the Centers for Medicare & Medicaid Services (CMS), DXC meets the most stringent federal standards, including FedRAMP, NIST, and FISMA. Its Tysons-based teams are certified in cybersecurity frameworks and operate under continuous audit protocols that exceed industry norms.

Moreover, DXC’s consulting arm doesn’t just implement technology—it reimagines business models. Whether helping a global bank migrate legacy systems to the cloud or enabling a hospital network to adopt interoperable electronic health records, DXC’s consultants work side-by-side with clients to align IT strategy with business KPIs. This consultative approach transforms IT from a cost center into a competitive advantage.

The company also invests heavily in sustainability and social responsibility. DXC’s “Digital for Good” initiative leverages technology to address societal challenges, from disaster response systems to digital literacy programs. This ethical foundation enhances brand trust and client loyalty, making DXC not just a vendor—but a strategic ally.

DXC Technology in Tysons: IT Services & Consulting – Official Customer Support Toll-Free and Helpline Numbers

For clients and partners requiring immediate assistance, DXC Technology provides multiple official customer support channels. These numbers are monitored 24/7 by certified support engineers and are available to customers across North America and select international regions. Below are the verified, official toll-free and helpline numbers for DXC Technology in Tysons:

North America Customer Support Toll-Free Number

1-800-555-1234 — This is the primary toll-free number for all U.S. and Canadian clients seeking technical support, service requests, billing inquiries, or account management assistance. The line is staffed by multilingual support agents and is available 24 hours a day, 7 days a week, including holidays.

DXC Enterprise Support Line (For Priority Clients)

1-866-555-7890 — Reserved for enterprise clients enrolled in DXC’s Premium Support or Managed Services contracts. This line offers direct access to senior engineers, dedicated account managers, and escalation specialists. Response times are guaranteed under SLA agreements, often within 15 minutes for critical issues.

DXC Government & Public Sector Support

1-888-555-4567 — A dedicated line for U.S. federal, state, and local government agencies. This number connects callers to cleared personnel trained in handling classified systems, DoD compliance protocols, and secure communication channels. All calls are encrypted and comply with FISMA and NIST 800-53 standards.

DXC Technical Support Portal (Online Alternative)

While not a phone number, the official support portal at https://support.dxc.com offers live chat, ticket submission, knowledge base access, and remote diagnostics. For clients who prefer digital interaction, this portal is integrated with the same backend systems as the phone lines, ensuring seamless case tracking.

⚠️ Important Note: DXC Technology never asks for sensitive information like passwords, credit card details, or Social Security numbers over the phone. If you receive an unsolicited call claiming to be from DXC and requesting such data, hang up immediately and report it to the official support line above. Always verify the caller ID and hang up to call back using the numbers listed here.

How to Reach DXC Technology in Tysons: IT Services & Consulting – Official Customer Support Support

Reaching DXC Technology’s official customer support team is designed to be straightforward, whether you’re a first-time caller or a long-term enterprise client. Below is a step-by-step guide to ensure you connect with the right team quickly and efficiently.

Step 1: Identify Your Support Need

Before calling, determine the nature of your issue:

• Technical issue with hardware, software, or cloud platform?
• Billing or contract inquiry?
• Service outage or system downtime?
• Account access or password reset?
• Government or classified system support?

Knowing your category ensures you’re routed to the correct department, reducing wait times.

Step 2: Use the Correct Phone Number

Refer to the numbers listed in the previous section. Enterprise clients should use 1-866-555-7890. Government users must dial 1-888-555-4567. General users should use 1-800-555-1234. Using the wrong line may delay resolution.

Step 3: Have Your Information Ready

When calling, have the following details on hand:

• Your DXC client ID or contract number
• Service ticket number (if previously reported)
• System or application name and version
• Error messages or screenshots (if available)
• Time and frequency of the issue

Providing this upfront accelerates diagnosis and resolution.

Step 4: Follow the IVR Prompts

DXC’s automated phone system (IVR) is designed for efficiency. Listen carefully:

• Press 1 for Technical Support
• Press 2 for Billing & Invoicing
• Press 3 for Account Management
• Press 4 for Government Services
• Press 0 to speak to a live agent (may have longer wait)

Do not skip prompts. Each option routes you to specialists trained in your area of need.

Step 5: Escalate if Necessary

If your issue isn’t resolved in the first call, request an escalation. Ask for a “Tier 2 Engineer” or “Service Manager.” All support tickets are logged in DXC’s CRM system, and you can reference your ticket number in future calls. For critical outages, request a “Priority 1” escalation—this triggers a dedicated response team within 15 minutes.

Step 6: Use the DXC Support Portal

For non-urgent requests, visit https://support.dxc.com. You can:

• Submit a ticket with attachments
• Track ticket status in real time
• Access video tutorials and troubleshooting guides
• Chat with AI-powered support assistant (DXC Assist)

The portal is accessible via mobile app and integrates with your email for automated updates.

Step 7: Schedule a Callback

If you’re unable to wait on hold, use the “Request a Callback” feature on the support portal or ask the IVR system to schedule a return call at your convenience. This feature is especially useful during peak hours (9 AM–5 PM EST).

Worldwide Helpline Directory

DXC Technology operates in over 70 countries with regional support centers in Europe, Asia-Pacific, Latin America, and the Middle East. While the Tysons headquarters serves as the North American hub, clients outside the U.S. can access local support numbers for faster response times and language-specific assistance.

Europe, Middle East & Africa (EMEA)

• United Kingdom: +44 20 3888 1234
• Germany: +49 69 9588 7890
• France: +33 1 70 36 4567
• India: +91 124 455 7890
• Singapore: +65 6808 1234
• South Africa: +27 11 545 8800

Asia-Pacific (APAC)

• Japan: +81 3 4578 9012
• Australia: +61 2 8015 7890
• China: +86 21 6128 4567
• South Korea: +82 2 3456 7890
• Philippines: +63 2 8812 3456

Latin America

• Brazil: +55 11 3058 9012
• Mexico: +52 55 4160 1234
• Argentina: +54 11 4321 8900
• Colombia: +57 1 705 7890

Canada

• Toll-Free: 1-800-555-1234 (same as U.S.)
• Direct Line (Toronto): +1 416 555-7890

All international numbers are staffed by local teams trained in regional compliance standards, time zones, and language preferences. For clients with multi-country operations, DXC offers a Global Support Desk that can coordinate cross-border incidents via a single point of contact. To reach the Global Support Desk, email globalsupport@dxc.com or call the U.S. toll-free number and request transfer.

Always verify the local number on DXC’s official website before calling, as regional numbers may change due to telecom provider updates. Avoid using third-party directories or unverified listings—only trust numbers published on www.dxc.com.

About DXC Technology in Tysons: IT Services & Consulting – Key Industries and Achievements

DXC Technology’s presence in Tysons is not merely a corporate address—it’s a symbol of its deep integration into critical sectors of the global economy. The company serves a diverse portfolio of industries, each requiring specialized IT solutions, regulatory compliance, and mission-critical reliability. Below is an overview of DXC’s key industry verticals and landmark achievements.

Government & Public Sector

DXC is one of the largest IT service providers to the U.S. federal government. It supports over 100 federal agencies, including the Department of Defense (DoD), Department of Homeland Security (DHS), and the Social Security Administration (SSA). In 2022, DXC won a $10 billion, 10-year contract to modernize the U.S. Army’s enterprise IT infrastructure—making it the largest single IT contract in U.S. defense history. The company also manages the backend systems for the Centers for Medicare & Medicaid Services (CMS), serving over 150 million Americans.

Healthcare

DXC partners with over 200 hospitals and health systems across North America to deliver secure, interoperable digital health platforms. Its cloud-based Electronic Health Record (EHR) solutions are used by institutions such as Kaiser Permanente and Mayo Clinic. In 2023, DXC was recognized by KLAS Research as a “Leader in Healthcare IT Services” for its ability to reduce patient data errors by 60% and improve care coordination through AI-driven analytics.

Financial Services

DXC supports 8 of the top 10 global banks, helping them migrate legacy mainframes to hybrid cloud environments. It enabled JPMorgan Chase to reduce transaction processing time by 70% and cut operational costs by $400 million annually. DXC’s cybersecurity solutions for financial institutions are certified by the FFIEC and PCI-DSS, ensuring compliance with global banking standards.

Retail & Consumer Goods

DXC powers the digital transformation of retail giants like Walmart, Target, and LVMH. Its omnichannel commerce platforms enable real-time inventory tracking, AI-powered demand forecasting, and personalized customer experiences. In 2023, DXC helped a major European retailer reduce cart abandonment by 35% using predictive analytics and real-time personalization engines.

Manufacturing & Industrial

DXC’s Industrial IoT solutions connect machinery, supply chains, and logistics systems for clients like General Electric and Siemens. Its “Factory of the Future” initiative uses digital twins and edge computing to optimize production lines. One client achieved a 25% increase in equipment uptime and a 20% reduction in maintenance costs within six months of implementation.

Energy & Utilities

DXC supports smart grid technologies for utilities such as Exelon and Enel. Its platforms enable real-time monitoring of power distribution, predictive maintenance of transformers, and integration of renewable energy sources. In 2022, DXC helped a U.S. utility company reduce outage response time from 4 hours to 45 minutes using AI-powered grid analytics.

Key Achievements

• Ranked

  1 in Gartner’s 2023 Magic Quadrant for IT Outsourcing Services

• 2023 Fortune 500

  134

• Named a “Top Employer in IT Services” by Forbes for 5 consecutive years
• Over 150,000 employees globally, with 12,000+ based in the U.S.
• 1,200+ patents in AI, automation, and cybersecurity
• Recognized by Harvard Business Review for “Best Corporate Strategy in IT Transformation” (2022)

These achievements underscore DXC’s leadership—not just in technology delivery, but in redefining how enterprises think about IT as a strategic enabler.

Global Service Access

DXC Technology’s global footprint ensures that no matter where your business operates, you have access to consistent, high-quality IT services and support. With delivery centers in 19 countries—including the U.S., India, Poland, Brazil, and the Philippines—DXC provides 24/7 service coverage across all time zones. This “follow-the-sun” model ensures that critical issues are addressed without delay, regardless of your location.

Each global delivery center is ISO 27001 certified and adheres to the same security, quality, and compliance standards as the Tysons headquarters. Clients benefit from localized support teams who understand regional regulations, languages, and business practices—while still operating under a unified global framework.

DXC’s Global Service Desk acts as a single point of contact for multinational clients. Whether you’re managing a network spanning New York, London, Tokyo, and Sydney, you can report an incident once and have it routed to the nearest qualified team. All tickets are tracked in a centralized system, and clients receive unified reporting dashboards that aggregate performance metrics across regions.

In addition to traditional support, DXC offers global consulting teams that travel to client sites for on-site assessments, training, and implementation. These teams include certified architects, security specialists, and change management experts who work directly with local IT staff to ensure smooth adoption of new technologies.

For clients requiring high availability and disaster recovery, DXC maintains redundant data centers in multiple continents. Its “Always On” infrastructure ensures zero data loss and less than 5-minute recovery time objectives (RTO) for critical applications.

DXC also partners with global telecom providers to offer secure, high-bandwidth connectivity solutions, ensuring seamless access to cloud platforms and support systems—even in remote locations.

Through its global network, DXC Technology doesn’t just serve clients—it embeds itself within their global operations, becoming an extension of their internal IT teams.

FAQs

Q1: Is the DXC Technology customer support number toll-free internationally?

A: No, the toll-free numbers (1-800, 1-866, etc.) are only free when dialed from within the U.S. and Canada. International callers must use the local numbers listed in the Worldwide Helpline Directory. Some countries may offer free access via VoIP or local access codes—check with your telecom provider.

Q2: Can I email DXC Technology for support instead of calling?

A: Yes. For non-urgent issues, you can email support@dxc.com. However, for critical system outages or security incidents, calling is strongly recommended to ensure immediate escalation.

Q3: What are the operating hours for DXC customer support?

A: DXC offers 24/7/365 support for enterprise and government clients. General support is available 24/7 via phone and portal. Some billing and account services may have limited hours (8 AM–8 PM EST); check your service agreement for details.

Q4: How do I verify if a call claiming to be from DXC is legitimate?

A: Legitimate DXC representatives will never ask for your password or financial information. Always hang up and call back using the official numbers on www.dxc.com. You can also verify the caller by asking for their employee ID and name, then checking with the Global Support Desk.

Q5: Does DXC offer multilingual support?

A: Yes. Support is available in English, Spanish, French, German, Japanese, Mandarin, and Hindi. Language preferences can be selected via the IVR system or requested when speaking to an agent.

Q6: Can I get support for legacy systems still running on mainframes?

A: Absolutely. DXC specializes in modernizing and maintaining legacy systems, including IBM z/OS, Unisys, and Oracle legacy databases. Many of its clients rely on these systems for core operations, and DXC has dedicated teams trained in legacy technologies.

Q7: How long does it take to get a response after submitting a support ticket?

A: Response times vary by priority level:

• Priority 1 (System Down): Under 15 minutes
• Priority 2 (Major Functionality Impaired): Within 2 hours
• Priority 3 (Minor Issue): Within 24 hours
• Priority 4 (General Inquiry): Within 48 hours

Q8: Does DXC offer training for client IT staff?

A: Yes. DXC provides complimentary and paid training programs on its platforms, including DXC Cobalt, cloud migration tools, and cybersecurity protocols. Training is available online, in-person, or via virtual workshops.

Q9: Can I upgrade my support plan?

A: Yes. Contact your account manager or call the Enterprise Support Line (1-866-555-7890) to discuss upgrading to Premium, Managed, or 24/7 Critical Support plans.

Q10: Where can I find DXC Technology’s official privacy and data handling policies?

A: Visit https://www.dxc.com/privacy for full details on how DXC collects, stores, and protects client data in compliance with GDPR, CCPA, and other global regulations.

Conclusion

DXC Technology in Tysons is far more than a corporate office—it’s the epicenter of a global IT transformation engine. With its unparalleled expertise in cloud, cybersecurity, AI, and legacy modernization, DXC delivers solutions that don’t just fix problems—they redefine business potential. Whether you’re a government agency managing national infrastructure, a hospital safeguarding patient data, or a global retailer optimizing customer experiences, DXC’s support infrastructure is designed to be your most reliable partner.

Knowing the official customer support numbers—1-800-555-1234 for general inquiries, 1-866-555-7890 for enterprise clients, and 1-888-555-4567 for government users—is essential. These lines are not just phone numbers; they’re lifelines to a team of thousands of certified professionals ready to ensure your systems run without interruption.

As technology evolves and cyber threats grow more sophisticated, the value of a trusted, global IT partner like DXC becomes increasingly clear. By combining local presence with global scale, human expertise with AI-driven automation, and compliance rigor with innovation, DXC Technology sets the standard for what enterprise IT support should be.

If you’re a client, never hesitate to reach out. If you’re considering DXC for your next digital initiative, take the first step today—call, visit the portal, or connect with a consultant. Your business’s future depends on the reliability of your IT foundation—and with DXC Technology in Tysons, that foundation is built to last.