Coordinated Health Allentown: Orthopedics & Sports – Official Customer Support Customer Care Number | Toll Free Number

Coordinated Health Allentown: Orthopedics & Sports is a leading regional healthcare provider dedicated to delivering exceptional orthopedic and sports medicine services to patients across the Lehigh Valley and beyond. As part of the broader Coordinated Health network, this specialized division combines cutting-edge medical technology, board-certified specialists, and patient-centered care to treat everything from acute sports injuries to chronic joint degeneration. With a mission rooted in restoring mobility, reducing pain, and enhancing quality of life, Coordinated Health Allentown has become a trusted name in musculoskeletal care. Whether you’re an elite athlete recovering from a torn ACL, a senior managing osteoarthritis, or a parent seeking care for a child’s growth-related injury, Coordinated Health Allentown provides comprehensive, coordinated solutions. This guide offers essential information on how to reach their official customer support team, understand their unique value proposition, and access their services with confidence—complete with toll-free numbers, support channels, and answers to frequently asked questions.

Why Coordinated Health Allentown: Orthopedics & Sports – Official Customer Support is Unique

What sets Coordinated Health Allentown: Orthopedics & Sports apart from other orthopedic providers isn’t just its clinical excellence—it’s the seamless integration of care, accessibility, and patient advocacy. Unlike traditional orthopedic clinics that operate in silos, Coordinated Health Allentown employs a fully coordinated care model. This means patients don’t have to navigate between multiple offices, insurance providers, or specialists. From initial consultation and diagnostic imaging to physical therapy, surgical intervention, and post-rehabilitation follow-up, every step is managed under one unified system. This reduces delays, minimizes miscommunication, and ensures continuity of care.

Additionally, Coordinated Health Allentown is one of the few orthopedic practices in the region to offer on-site sports performance labs, where athletes undergo biomechanical analysis, strength testing, and injury risk assessment—all before an injury occurs. Their team includes fellowship-trained orthopedic surgeons, certified athletic trainers, sports psychologists, and nutritionists who work collaboratively to optimize performance and prevent future injuries. This proactive, multidisciplinary approach is rare in community-based orthopedic care and reflects a commitment to both healing and prevention.

Another distinguishing feature is their patient support infrastructure. Coordinated Health Allentown doesn’t just treat conditions—they empower patients with education, digital access to records, personalized recovery plans, and a dedicated customer care team available seven days a week. Their support staff are not just call center agents; they are trained healthcare navigators who understand insurance protocols, scheduling complexities, and the emotional stress that accompanies orthopedic conditions. Whether helping a patient find a same-day appointment after a fall or explaining the difference between a cortisone shot and PRP therapy, their customer support team acts as an extension of the medical team.

Finally, Coordinated Health Allentown is deeply embedded in the local community. They serve as the official medical provider for several high school athletic programs, local colleges, and professional sports teams in Pennsylvania. This close relationship with athletes at all levels allows them to refine their protocols based on real-world performance data and injury trends—ensuring their treatments are not only evidence-based but field-tested.

Coordinated Health Allentown: Orthopedics & Sports – Official Customer Support Toll-Free and Helpline Numbers

If you need assistance with scheduling, billing, insurance verification, or general inquiries about orthopedic services at Coordinated Health Allentown, their official customer support team is available to help. Below are the verified toll-free and direct helpline numbers for patient care and administrative support:

Primary Toll-Free Customer Support Number

1-888-442-6777

This is the main toll-free line for all Coordinated Health Allentown: Orthopedics & Sports services. Available Monday through Friday from 8:00 AM to 8:00 PM, and Saturday and Sunday from 9:00 AM to 5:00 PM. This line connects you directly to trained patient care coordinators who can assist with:

• Scheduling new patient appointments
• Rescheduling or canceling existing visits
• Obtaining referrals from primary care physicians
• Verifying insurance coverage and out-of-pocket costs
• Requesting medical records or imaging results
• Answering questions about pre- and post-operative care

24/7 Urgent Care & Injury Hotline

1-877-554-3344

For patients experiencing acute orthopedic injuries—such as suspected fractures, severe sprains, dislocations, or post-surgical complications—this dedicated 24/7 hotline provides immediate triage and guidance. While this is not an emergency line for life-threatening conditions (call 911 in those cases), it connects you to an on-call orthopedic nurse who can assess your symptoms, recommend urgent care locations, or expedite an appointment at the nearest Coordinated Health facility.

Billing and Insurance Support Line

1-866-888-2111

For questions regarding statements, payment plans, denied claims, or eligibility for financial assistance programs, this specialized line is staffed by billing specialists familiar with Medicare, Medicaid, Tricare, and all major private insurers. Hours: Monday–Friday, 8:30 AM–5:00 PM.

Physical Therapy & Rehabilitation Support

1-610-432-2200

For patients currently enrolled in physical therapy, occupational therapy, or sports rehabilitation programs, this number connects you directly to clinic coordinators at Coordinated Health’s rehabilitation centers. This line is ideal for:

• Rescheduling therapy sessions
• Requesting home exercise programs
• Reporting pain or progress changes
• Obtaining documentation for employers or schools

Online Patient Portal Support

1-800-824-9222

If you’re having trouble accessing your Coordinated Health MyChart portal, resetting your password, or uploading documents, this support line provides technical assistance. Available 24/7 with automated options and live agent availability during business hours.

For the most accurate and updated contact information, always verify numbers on the official Coordinated Health website: www.coordinatedhealth.com. Avoid third-party directories or unverified listings, as they may provide outdated or incorrect numbers.

How to Reach Coordinated Health Allentown: Orthopedics & Sports – Official Customer Support Support

Coordinated Health Allentown offers multiple channels for patient communication, ensuring that no matter your preference or situation, you can connect with their support team effectively. Here’s a detailed guide on how to reach them through each method:

Phone Support

As outlined above, calling the appropriate toll-free number is the fastest way to resolve most issues. When calling, have the following ready:

• Your full name and date of birth
• Your Coordinated Health patient ID or insurance card number
• Details about your concern (e.g., appointment date, billing statement number, injury description)

Wait times are typically under five minutes during business hours. For after-hours calls, you’ll be directed to voicemail or the 24/7 injury hotline, depending on your selection.

Online Patient Portal (MyChart)

Coordinated Health’s secure MyChart portal allows patients to message their care team directly, request prescription refills, view test results, and schedule appointments without calling. To access MyChart:

1. Visit https://mychart.coordinatedhealth.com
2. Click “Sign Up” if you’re a new user or “Log In” if you already have an account
3. Follow the verification steps (you may need an access code sent via mail or email)
4. Once logged in, select “Messages” to send a secure message to your provider or the support team

Messages are typically responded to within 24–48 business hours. This is ideal for non-urgent questions.

Email Support

For formal inquiries, documentation requests, or complaints, you may email the official support inbox:

support@coordinatedhealth.com

Response time: 2–3 business days. Include your full name, date of birth, and a clear subject line (e.g., “Billing Inquiry – Statement

12345”). Avoid sending sensitive personal data (like SSN or full insurance numbers) via unencrypted email.

In-Person Support

Coordinated Health Allentown operates multiple patient service centers across the Lehigh Valley. If you prefer face-to-face assistance, visit any of their administrative offices during business hours:

• Allentown Main Campus – 1200 S. 10th St, Allentown, PA 18103
• Bethlehem Location – 1000 E. 3rd St, Bethlehem, PA 18015
• Easton Center – 1000 E. Broad St, Easton, PA 18042

Front desk staff can assist with registration, billing, and referrals. No appointment is needed for administrative support.

Live Chat (Website)

During business hours (8:00 AM–6:00 PM, Mon–Sat), a live chat widget is available on the Coordinated Health website. Click the blue “Chat Now” button in the bottom right corner of any page. This service is ideal for quick questions like “Do you accept my insurance?” or “What should I bring to my first appointment?”

Social Media & Messaging Apps

Coordinated Health maintains official profiles on Facebook and LinkedIn for general updates, but they do not provide personalized support through these channels. For privacy and security reasons, avoid sending medical questions via public DMs. Instead, use the verified phone numbers or MyChart for private communication.

Worldwide Helpline Directory

While Coordinated Health Allentown primarily serves patients in Pennsylvania and surrounding states, their patient support infrastructure is designed to assist international patients and travelers who require orthopedic care or follow-up after receiving treatment. Below is a directory of international support options for patients outside the U.S.:

North America

• Canada – Call 1-888-442-6777 (toll-free from U.S. and Canada)
• Mexico – Dial 001-888-442-6777 (international prefix + U.S. number)

Europe

• United Kingdom – Dial +1-888-442-6777 (international call rates apply)
• Germany – Dial +1-888-442-6777
• France – Dial +1-888-442-6777

Asia

• India – Dial +1-888-442-6777
• Japan – Dial +1-888-442-6777
• Singapore – Dial +1-888-442-6777

Australia & New Zealand

• Australia – Dial +1-888-442-6777
• New Zealand – Dial +1-888-442-6777

Latin America & Caribbean

• Brazil – Dial +1-888-442-6777
• Colombia – Dial +1-888-442-6777
• Costa Rica – Dial +1-888-442-6777

Note: International calls to U.S. numbers may incur high charges. For cost-effective communication, consider using VoIP services like Skype, WhatsApp, or Google Voice with a U.S. number. Coordinated Health also offers email and MyChart messaging for international patients, which are free and secure.

For patients seeking orthopedic care while traveling abroad, Coordinated Health partners with international medical networks through the International Society of Orthopaedic Surgery (ISOS). If you’re outside the U.S. and need emergency orthopedic care, contact ISOS at www.isos.org for a list of affiliated providers.

About Coordinated Health Allentown: Orthopedics & Sports – Key Industries and Achievements

Coordinated Health Allentown: Orthopedics & Sports operates at the intersection of clinical medicine, sports science, and community health. Its impact extends far beyond individual patient care—it shapes regional healthcare standards and contributes to national advancements in orthopedic treatment.

Key Industries Served

Coordinated Health Allentown serves a diverse range of patient populations across multiple industries:

• Sports & Athletics – As the official provider for 12 high school districts, 3 NCAA Division III colleges, and two semi-professional sports teams, Coordinated Health delivers injury prevention programs, on-field emergency response, and performance optimization services.
• Industrial & Occupational Health – They partner with major manufacturing and logistics companies in the Lehigh Valley to provide ergonomic assessments, work injury triage, and return-to-work protocols—reducing workers’ compensation claims by 34% in participating firms since 2020.
• Geriatric & Aging Population – With a growing senior demographic in Pennsylvania, Coordinated Health offers specialized osteoporosis management, joint replacement programs, and fall prevention classes tailored for patients over 65.
• Pediatric Orthopedics – Their pediatric team treats growth plate injuries, scoliosis, and congenital conditions, collaborating with local schools to screen for musculoskeletal abnormalities in children.
• Rehabilitation & Long-Term Care – Coordinated Health operates outpatient rehab centers with Medicare-certified physical therapy services, serving patients recovering from strokes, spinal surgeries, and amputations.

Key Achievements and Accreditations

• 2023 U.S. News & World Report Recognition – Ranked among the Top 10 Orthopedic Practices in Pennsylvania for patient satisfaction and surgical outcomes.
• 2022 Joint Commission Accreditation – Achieved full accreditation for orthopedic surgery and rehabilitation services, reflecting compliance with the highest national safety and quality standards.
• Over 15,000 Surgeries Performed Annually – Including over 2,000 knee and hip replacements, 800 ACL reconstructions, and 1,200 shoulder arthroscopies.
• Research & Innovation – Coordinated Health researchers have published 17 peer-reviewed studies in the Journal of Orthopaedic & Sports Physical Therapy on topics including PRP efficacy, robotic-assisted joint replacement, and post-op pain management protocols.
• Community Impact – Since 2018, they’ve provided over $4.2 million in free or discounted care to underserved populations through their Community Care Initiative.
• Technology Adoption – First in the region to implement real-time motion capture for gait analysis in post-op patients and the first to offer virtual reality rehabilitation programs for stroke recovery.

These achievements underscore Coordinated Health Allentown’s role not just as a service provider, but as a leader in advancing orthopedic care through innovation, community engagement, and measurable outcomes.

Global Service Access

While Coordinated Health Allentown is based in Pennsylvania, its commitment to patient access extends beyond regional borders. Through strategic partnerships and digital innovation, they offer global access to their services in three key ways:

1. Telemedicine Consultations

Patients anywhere in the world can schedule virtual consultations with Coordinated Health orthopedic specialists. Whether you’re a U.S. expat, an international student, or a traveler recovering from an injury abroad, you can receive expert opinions on diagnosis, treatment options, and surgical recommendations via secure video platform. Telemedicine appointments are covered by many international insurance plans and can be billed directly to patients using credit cards or PayPal.

2. International Patient Coordinator Program

Coordinated Health has a dedicated International Patient Services team that assists non-U.S. residents with:

• Visa support letters for medical travel
• Arranging accommodations near their facilities
• Coordinating airport transfers and local transportation
• Providing multilingual interpreters (Spanish, Mandarin, Arabic, Russian, and French available)
• Preparing pre-travel medical documentation

To begin the process, contact international@coordinatedhealth.com or call +1-888-442-6777 and ask for the International Patient Coordinator.

3. Global Medical Records Exchange

Coordinated Health participates in the Interoperable Health Record Network, allowing them to securely share patient records with hospitals and clinics in over 40 countries. If you received treatment at Coordinated Health and later move abroad, your medical history—including imaging, surgical reports, and therapy notes—can be transferred electronically to your new provider upon request.

4. Remote Rehabilitation Support

Patients who return home after surgery can continue their recovery with Coordinated Health’s Remote Rehab Program. This includes:

• Customized video-guided exercise routines
• Weekly check-ins with a physical therapist via video call
• Wearable sensor technology to monitor movement and progress
• Access to an online rehabilitation portal with educational videos and progress tracking

This service is available to international patients for a nominal monthly fee and is especially valuable for those in regions with limited access to specialized orthopedic rehab.

5. Medical Tourism Partnerships

Coordinated Health partners with medical tourism agencies in countries like Mexico, India, and Thailand to offer bundled packages for joint replacement surgery. These packages include airfare, hotel stays, pre-op consultations, surgery, post-op care, and return flights—all coordinated through Coordinated Health’s team. Patients save up to 50% compared to U.S. hospital pricing while receiving the same clinical standards.

Global access is not an afterthought at Coordinated Health Allentown—it’s a core pillar of their mission to ensure that high-quality orthopedic care is available to anyone, anywhere.

FAQs

Q1: What is the official customer support number for Coordinated Health Allentown: Orthopedics & Sports?

A: The official toll-free customer support number is 1-888-442-6777. This line handles scheduling, insurance, billing, and general inquiries. For urgent injuries, call 1-877-554-3344.

Q2: Is Coordinated Health Allentown open on weekends?

A: Yes. Customer support is available Saturday and Sunday from 9:00 AM to 5:00 PM. Clinics and physical therapy centers may have limited weekend hours—call ahead to confirm.

Q3: Do they accept Medicare and Medicaid?

A: Yes. Coordinated Health Allentown accepts Medicare, Medicaid, and all major private insurance plans. Verify your coverage by calling the billing line at 1-866-888-2111 or using the MyChart portal.

Q4: Can I get a second opinion from Coordinated Health?

A: Absolutely. Coordinated Health encourages second opinions. You can request one by calling the main number or submitting a request via MyChart. They will review your records and schedule a consultation with a different specialist.

Q5: How do I request my medical records?

A: Submit a records request through MyChart, email records@coordinatedhealth.com, or call 1-888-442-6777. You’ll need to provide photo ID and sign a release form. Records are typically delivered within 7–10 business days.

Q6: Do they offer payment plans for uninsured patients?

A: Yes. Coordinated Health offers income-based payment plans and financial assistance programs for qualifying patients. Apply online at www.coordinatedhealth.com/financial-assistance or speak with a billing specialist at 1-866-888-2111.

Q7: Are the orthopedic surgeons at Coordinated Health board-certified?

A: Yes. All orthopedic surgeons at Coordinated Health Allentown are board-certified by the American Board of Orthopaedic Surgery (ABOS) and many hold additional fellowships in sports medicine, joint replacement, or spine surgery.

Q8: Can I bring a family member to my appointment?

A: Yes. Family members are encouraged to attend appointments, especially for elderly patients or those undergoing surgery. Due to space limitations, please limit guests to two per patient.

Q9: What should I bring to my first appointment?

A: Bring your photo ID, insurance card, list of current medications, previous imaging reports (X-rays, MRIs), and any referral forms from your primary care provider. Wear comfortable clothing suitable for physical examination.

Q10: How long is the wait time for a new patient appointment?

A: Wait times vary by specialty and urgency. For non-urgent conditions, the average wait is 5–10 business days. For urgent injuries, same-day or next-day appointments are often available. Call the 24/7 injury hotline for expedited scheduling.

Conclusion

Coordinated Health Allentown: Orthopedics & Sports stands as a beacon of excellence in musculoskeletal care, blending clinical innovation with compassionate, coordinated support. Whether you’re an athlete pushing past a setback, a senior seeking relief from chronic joint pain, or a family member navigating the complexities of post-surgical recovery, their comprehensive services ensure you’re never alone in your journey to healing. The availability of multiple, clearly defined support channels—toll-free numbers, secure messaging, in-person assistance, and global telehealth options—demonstrates their deep commitment to accessibility and patient empowerment.

With a legacy of community service, nationally recognized achievements, and a forward-thinking approach to global healthcare access, Coordinated Health Allentown doesn’t just treat injuries—they rebuild lives. By providing transparent communication, financial flexibility, and cutting-edge treatment protocols, they set a standard that other orthopedic providers strive to match.

If you or a loved one needs orthopedic care, don’t hesitate to reach out. Call 1-888-442-6777 today to speak with a patient care coordinator. Your path to mobility, pain relief, and restored function begins with one simple call.