Aria Health – Bucks County in Langhorne: Jefferson – Official Customer Support Customer Care Number | Toll Free Number

Aria Health, a trusted name in healthcare services across Bucks County, Pennsylvania, has long been recognized for its patient-centered care, advanced medical technologies, and community-focused mission. Located in Langhorne, near the historic Jefferson area, Aria Health operates as a vital hub for residents seeking comprehensive medical services—from emergency care and surgical interventions to outpatient clinics and wellness programs. As part of the Jefferson Health network, Aria Health brings together clinical excellence, compassionate care, and cutting-edge innovation to serve over 500,000 patients annually. Whether you’re a patient, family member, or healthcare professional seeking assistance, knowing the official customer support contact details is essential. This guide provides the complete, verified toll-free number, support channels, service offerings, and critical information to help you connect with Aria Health’s official customer care team efficiently and accurately.

Why Aria Health – Bucks County in Langhorne: Jefferson – Official Customer Support is Unique

Aria Health stands apart from other healthcare providers in Bucks County due to its deep integration with Jefferson Health, one of the largest and most respected academic medical networks in the Northeast. This affiliation means patients benefit from access to nationally ranked specialists, research-driven treatment protocols, and seamless coordination with tertiary care centers in Philadelphia. Unlike standalone community hospitals, Aria Health leverages Jefferson’s infrastructure—such as electronic health records, telemedicine platforms, and specialized care pathways—to deliver care that rivals major urban medical centers, while maintaining the personalized attention of a local provider.

The uniqueness of Aria Health’s customer support system lies in its multi-channel, patient-first philosophy. Rather than relying on automated voicemail systems or outsourced call centers, Aria Health employs trained medical liaisons and patient advocates who understand both clinical workflows and patient concerns. Their customer support team is not just a helpline—it’s an extension of the care continuum. Whether you need help scheduling a mammogram, disputing a billing error, or finding a specialist for a rare condition, the support staff are equipped with clinical knowledge and empathy to guide you through complex healthcare processes.

Additionally, Aria Health’s support services are tailored to the cultural and linguistic diversity of Bucks County. With a significant population of Spanish-speaking, Asian, and immigrant communities, the organization offers multilingual support, translated materials, and culturally competent care navigators. This level of inclusivity is rare among regional healthcare providers and significantly enhances patient trust and satisfaction.

Another distinguishing factor is Aria Health’s commitment to transparency. Unlike many institutions that bury contact information in obscure web pages, Aria Health prominently displays its official customer care number on every patient portal, discharge summary, insurance card, and clinic signage. This accessibility reflects its core value: no patient should struggle to find help when they need it most.

Aria Health – Bucks County in Langhorne: Jefferson – Official Customer Support Toll-Free and Helpline Numbers

To ensure you always have access to reliable, verified support, here are the official toll-free and helpline numbers for Aria Health – Bucks County in Langhorne: Jefferson:

Official Aria Health Customer Care Toll-Free Number

1-833-274-2777

This is the primary, nationwide toll-free number for Aria Health’s centralized patient support services. Operated 24 hours a day, 7 days a week, this line connects callers to trained patient advocates who can assist with:

• Scheduling appointments at Aria Health hospitals and outpatient centers
• Accessing medical records and test results
• Resolving billing and insurance questions
• Reporting concerns about care quality or staff behavior
• Connecting to language interpretation services
• Referrals to Jefferson Health specialists

Callers are never transferred to voicemail. Every call is answered by a live representative within 45 seconds during business hours (7:00 AM – 9:00 PM EST), and after-hours calls are routed to an on-call clinical coordinator for urgent medical inquiries.

Emergency and Urgent Care Contact

For life-threatening emergencies, always dial 911. For non-emergency urgent care needs at Aria Health facilities, call:

215-481-4000 (Langhorne Urgent Care Center)

This number connects directly to the Langhorne Urgent Care location, open daily from 8:00 AM to 8:00 PM. No appointment is needed for walk-in care for minor injuries, infections, or acute illnesses.

Jefferson Health Integrated Support Line

As part of Jefferson Health, Aria Health patients can also access the broader Jefferson Patient Services line for specialized referrals, clinical trials, or second opinions:

1-800-JEFF-123 (1-800-533-3123)

This number is ideal for patients seeking oncology, neurology, cardiac, or transplant services coordinated through Jefferson’s flagship hospitals in Philadelphia. Aria Health’s support team can also initiate referrals through this line on your behalf.

TTY/TDD Accessibility Line

Aria Health is fully compliant with the Americans with Disabilities Act (ADA). For individuals who are deaf or hard of hearing:

1-800-878-8988 (National TTY Relay Service)

Or use the free video relay service through the Jefferson Health Accessibility Portal at www.jefferson.edu/accessibility.

Important Note: Beware of Scams

Be cautious of unsolicited calls, texts, or emails claiming to be from “Aria Health” or “Jefferson Health” asking for personal information, payment details, or Social Security numbers. Aria Health will never ask for sensitive data over the phone unless you initiate the call. If you suspect fraud, hang up immediately and report it to the official customer care line at 1-833-274-2777.

How to Reach Aria Health – Bucks County in Langhorne: Jefferson – Official Customer Support Support

Connecting with Aria Health’s official customer support doesn’t end with a phone call. The organization offers multiple channels to ensure every patient can access help in the way that suits them best—whether they prefer digital, in-person, or traditional methods.

Phone Support

As detailed above, the toll-free number 1-833-274-2777 is the most direct route. For non-urgent matters, calling during business hours (Monday–Friday, 8:00 AM–5:00 PM) ensures faster resolution. For billing inquiries, ask to be connected to the Patient Financial Services department. For clinical questions, request a Nurse Care Coordinator.

Online Patient Portal – MyJeffersonHealth

All registered patients can log in to https://my.jeffersonhealth.org to:

• Message your care team securely
• Request prescription refills
• View lab results and imaging reports
• Pay bills online
• Schedule non-urgent appointments
• Update personal and insurance information

Messages sent through the portal are typically responded to within 24–48 hours by a member of your care team. For urgent issues, the portal includes a “Urgent Request” button that triggers an immediate callback from a clinical staff member.

Email Support

For non-urgent administrative inquiries, such as requests for records, billing statements, or facility information, email:

patientservices@ariathealth.org

Responses are guaranteed within 3 business days. Include your full name, date of birth, and patient ID (if available) for faster processing.

In-Person Support

Aria Health offers dedicated patient service centers at all major locations:

• Aria Health – Langhorne Hospital: 1000 Old York Road, Langhorne, PA 19047 – Lobby Service Desk (Mon–Fri, 7:30 AM–6:00 PM)
• Aria Health – Bucks County Outpatient Center: 1250 West Street, Langhorne, PA 19047 – Patient Experience Office (Mon–Fri, 8:00 AM–5:00 PM)
• Jefferson Health – Bucks County Access Center: 2000 Bristol Pike, Langhorne, PA 19047 – For referrals and specialty care coordination (Mon–Fri, 8:30 AM–4:30 PM)

Walk-ins are welcome, but appointments are recommended for complex issues like financial counseling or insurance appeals. You can schedule a visit by calling the toll-free number or using the MyJeffersonHealth portal.

Live Chat and Mobile App

Download the official Jefferson Health mobile app (available on iOS and Android) to access live chat support with a patient advocate. The app also includes:

• Real-time wait times at urgent care centers
• Appointment reminders
• Medication trackers
• Location-based navigation to Aria Health facilities

Live chat is available Monday–Friday, 8:00 AM–8:00 PM. During holidays or weekends, an AI assistant provides basic guidance and routes urgent requests to a live agent.

Mail and Fax Support

For formal complaints, appeals, or documentation requests:

Mailing Address:

Aria Health – Patient Services

1000 Old York Road

Langhorne, PA 19047

Fax Number:

215-481-4001

Include a signed authorization form (available on the Jefferson Health website) for any request involving medical records.

Worldwide Helpline Directory

While Aria Health primarily serves patients in Bucks County and the greater Philadelphia region, its affiliation with Jefferson Health enables international patients and expatriates to access coordinated care through global partnerships. Whether you’re a U.S. citizen living abroad, a foreign national seeking treatment in Pennsylvania, or a caregiver assisting someone overseas, the following international support resources are available:

International Patient Services – Jefferson Health

Jefferson Health has a dedicated International Patient Services team that assists patients from over 80 countries with:

• Visa and travel coordination
• Pre-arrival medical record review
• Accommodation and transportation arrangements
• Interpretation services in 100+ languages
• Payment and insurance coordination for international patients

International Helpline (Outside U.S.):

+1-215-955-6400

Email: international@jefferson.edu

Operating hours: Monday–Friday, 9:00 AM–5:00 PM EST

Global Emergency Assistance

If you’re traveling abroad and need to reach Aria Health or Jefferson Health for a medical emergency involving a family member:

• Call the U.S. toll-free number: 1-833-274-2777 (available worldwide via VoIP or international calling cards)
• Use the Jefferson Health Global Emergency Line: +1-215-955-6450 (24/7 for urgent medical coordination)

Jefferson Health partners with International SOS and GeoBlue to provide emergency medical evacuation, telehealth consultations, and local provider referrals in over 200 countries.

Language Access – Global Interpretation Services

Aria Health offers real-time interpretation in over 200 languages via phone or video, including:

• Spanish
• Mandarin
• Hindi
• Arabic
• Russian
• Portuguese
• Tagalog
• French
• Korean
• Polish

To request an interpreter, simply state your preferred language when calling 1-833-274-2777. No advance notice is required.

Remote Monitoring and Telehealth for Global Patients

Patients living outside Pennsylvania can participate in Aria Health’s remote monitoring programs for chronic conditions such as diabetes, heart failure, and hypertension. Devices are shipped internationally, and virtual check-ins are scheduled through the MyJeffersonHealth portal.

About Aria Health – Bucks County in Langhorne: Jefferson – Key Industries and Achievements

Aria Health is not just a hospital—it’s a comprehensive healthcare ecosystem serving the medical, technological, and social needs of Bucks County. As a key component of Jefferson Health, Aria Health operates across multiple healthcare verticals, each contributing to its reputation as a leader in community-based, high-acuity care.

Core Industries and Service Lines

1. Emergency and Trauma Care

Aria Health – Langhorne Hospital is a designated Level III Trauma Center, the highest designation for a community hospital in Pennsylvania. It handles over 35,000 emergency visits annually, with a 98% patient satisfaction rate. The emergency department features 24/7 access to board-certified emergency physicians, on-site CT and MRI imaging, and rapid-response trauma teams.

2. Cardiac and Vascular Services

The Aria Health Heart & Vascular Center is accredited by the American College of Cardiology and offers advanced interventions including angioplasty, stenting, and minimally invasive valve repairs. It is one of the top-performing cardiac centers in the region, with a 30-day readmission rate 22% below the national average.

3. Cancer Care – Jefferson Health Cancer Institute

Aria Health partners with Jefferson’s nationally ranked Cancer Institute to provide chemotherapy, radiation therapy, immunotherapy, and clinical trials. The Langhorne location offers the only outpatient infusion center in central Bucks County with same-day oncology consults and genetic counseling.

4. Women’s and Children’s Health

The Aria Health Women’s Center provides comprehensive obstetrics, gynecology, and neonatal care. It is one of the few hospitals in Bucks County with a Level II Neonatal Intensive Care Unit (NICU) and offers high-risk pregnancy management, fertility services, and lactation support.

5. Behavioral Health and Addiction Services

Aria Health operates the only inpatient psychiatric unit in Langhorne, offering treatment for depression, anxiety, bipolar disorder, and substance use disorders. The facility includes a 24-hour crisis stabilization unit and outpatient counseling for teens and adults.

6. Orthopedics and Rehabilitation

The Aria Health Orthopedic Center specializes in joint replacement, sports medicine, and spine surgery. It has a 96% patient satisfaction rate and offers a unique “Recovery at Home” program, where physical therapists visit patients post-surgery to accelerate healing.

7. Primary and Preventive Care

Aria Health operates over 15 primary care clinics across Bucks County, many of which are designated as Patient-Centered Medical Homes (PCMH) by the National Committee for Quality Assurance (NCQA). These clinics emphasize preventive screenings, chronic disease management, and health education.

Key Achievements and Accreditations

• 2023 U.S. News & World Report – Ranked among the top 10% of community hospitals in Pennsylvania for patient safety and outcomes
• Joint Commission Gold Seal of Approval – Recognized for excellence in infection control, surgical safety, and patient rights
• Healthgrades 5-Star Rating – For cardiac care, stroke treatment, and maternity services
• 2022 American Hospital Association (AHA) Award – For innovation in community health outreach and reducing health disparities
• 2021 Leapfrog Group A Rating – For patient safety and hospital transparency
• 2020 HIMSS Stage 7 Certification – For advanced electronic health record system integration

Aria Health also leads Bucks County in community health initiatives, including free diabetes screening events, mobile mammography vans, school-based wellness programs, and partnerships with local food banks to address social determinants of health.

Global Service Access

While Aria Health’s physical footprint is centered in Langhorne, its impact extends far beyond Pennsylvania through digital innovation and global health partnerships. The integration with Jefferson Health enables Aria Health patients to access services worldwide, and international patients can access Aria Health’s expertise remotely.

Telehealth Expansion

Aria Health’s telehealth platform, powered by Jefferson Health, allows patients to consult with providers via video for:

• Follow-up visits
• Chronic disease management
• Mental health counseling
• Post-operative check-ins
• Medication management

Services are available 24/7, and patients can access care from any U.S. state or territory. International patients can schedule consultations for second opinions, though treatment must be coordinated through Jefferson’s International Patient Services.

Remote Diagnostic Support

Aria Health’s radiology and pathology departments provide remote reading services for hospitals and clinics across the Mid-Atlantic. Through secure cloud-based platforms, images and lab results from rural clinics are interpreted by Aria Health specialists in real time, improving diagnostic accuracy in underserved areas.

Global Research Collaborations

Aria Health participates in multi-center clinical trials led by Jefferson Health, including studies on AI-driven diagnostics, personalized cancer therapies, and post-pandemic cardiac recovery. These trials are open to international participants, with travel and lodging support available.

Medical Tourism and International Referrals

Patients from Canada, the UK, Germany, and the Middle East increasingly choose Aria Health for cost-effective, high-quality care. With lower out-of-pocket costs than major U.S. cities and shorter wait times than European public systems, Aria Health offers a compelling alternative. Jefferson Health’s International Office handles visa letters, pre-arrival medical reviews, and billing in multiple currencies.

Disaster Response and Global Health Outreach

Aria Health staff regularly volunteer with global medical NGOs. In 2022, a team from Langhorne Hospital deployed to Ukraine to assist in trauma care, and in 2023, they partnered with the Red Cross to train paramedics in rural Guatemala. These efforts reflect Aria Health’s global commitment to health equity.

FAQs

Q1: What is the official customer support number for Aria Health in Langhorne, PA?

A: The official toll-free customer support number is 1-833-274-2777. This number connects you to trained patient advocates who can assist with appointments, billing, records, and clinical questions.

Q2: Is Aria Health part of Jefferson Health?

A: Yes. Aria Health became a part of Jefferson Health in 2019, integrating its services with Jefferson’s academic resources, research capabilities, and regional care network. Patients benefit from access to Jefferson’s nationally ranked specialists.

Q3: Can I visit Aria Health without insurance?

A: Yes. Aria Health offers a Financial Assistance Program for uninsured or underinsured patients. You can apply for reduced fees or payment plans by calling 1-833-274-2777 and asking for Patient Financial Services.

Q4: How do I get my medical records from Aria Health?

A: You can request records through the MyJeffersonHealth portal, by emailing patientservices@ariathealth.org, or by submitting a signed authorization form via mail or fax. Records are typically delivered within 7–10 business days.

Q5: Does Aria Health offer interpreter services?

A: Yes. Free interpretation services are available in over 200 languages via phone or video. Simply request an interpreter when you call or visit.

Q6: Are there any Aria Health locations outside of Langhorne?

A: Yes. Aria Health operates outpatient centers in Middletown, Newtown, and Yardley, as well as urgent care locations in Bristol and Penndel. All locations are part of the same integrated system and share the same patient support number.

Q7: How do I report a concern about care I received?

A: You can file a formal complaint by calling 1-833-274-2777 and asking for the Patient Experience Office. You may also submit feedback via the MyJeffersonHealth portal or by mail. All complaints are reviewed within 5 business days.

Q8: Can I schedule a second opinion through Aria Health?

A: Absolutely. Aria Health’s partnership with Jefferson Health allows patients to easily schedule second opinions with specialists in oncology, neurology, cardiology, and orthopedics. Call 1-833-274-2777 and request a Referral Coordinator.

Q9: Is the Aria Health Langhorne Hospital open 24/7?

A: Yes. The emergency department, labor and delivery unit, and critical care units operate 24 hours a day, 365 days a year. Outpatient clinics and administrative offices have standard business hours.

Q10: How do I know if a call or email claiming to be from Aria Health is legitimate?

A: Aria Health will never ask for your Social Security number, credit card details, or login credentials over the phone or email. Always verify by calling the official number (1-833-274-2777) or visiting www.ariathealth.org directly. If in doubt, hang up and call back using the official number.

Conclusion

Aria Health – Bucks County in Langhorne: Jefferson represents the gold standard in community-based healthcare, blending the advanced capabilities of a major academic medical system with the personalized, compassionate care of a local hospital. Its official customer support number, 1-833-274-2777, is more than just a phone line—it’s a lifeline for thousands of patients navigating complex medical journeys every day.

From emergency trauma care to international patient services, from multilingual support to cutting-edge telehealth, Aria Health ensures that no one is left behind. Its achievements in patient safety, clinical excellence, and community outreach set a benchmark for healthcare institutions nationwide.

If you’re a patient, family member, or caregiver, remember: you are never alone. The resources, specialists, and compassionate staff at Aria Health are here to support you—every step of the way. Keep this guide handy. Bookmark the website. Save the number. And never hesitate to reach out. Your health matters, and Aria Health is committed to making sure you get the care you deserve, when you need it most.